DELIVERY

Orders by post

COVID restrictions may cause delays in shipping your orders but we are still shipping!

Our sewing goodies are hand-picked and packed in our South London studio by Kate and Frances, who put lots of love and care into each precious parcel that leaves us.

We will aim to get all orders packed and shipped within 3 working days.  This can increase up to 5 working days during a pattern launch or sale.

We are using Royal Mail who are under extreme pressure during these exceptionally busy times. Please be aware that there may be a delay with Royal Mail during this period.  We very much appreciate your patience and understanding and ask that UK customers don’t contact us about receiving your order until 10 working days after the order was placed.  

For our International Customers all orders will be sent using Royal Mail's second class service. To Europe please allow 5 to 10 working days for arrival, to the rest of the world 7 to 12 working days. Things can take a little longer to arrive at international destinations, so please allow 30 working days after the order was placed before contacting us.

Royal Mail have been advised by Poste Italiane that severe delays are still being experienced in processing postal items due to serious IT problems in Italian customs.  their recommendation is to temporarily stop posting items to Italy.  We are monitoring their advice daily and will lift the restoration as soon as the delays have reduced.

Customers outside of Europe ordering 3 or more patterns, a signed book and/or fabric or a kit will be sent using Royal Mail's tracked service.  

EU Customers

As of 1st July 2021, EU customers orders will now be subject to VAT, formal clearance and customs clearance fees by the receiving country. Orders over €150 may also incur customs duties. These charges are the responsibility of the customer. The levels and thresholds vary from country to country - please contact the customs office in your country if you'd like to know more.

To the UK: To Europe: To the rest of the world:
Any number of patterns £2.00  -  -
1 - 2 patterns  -  £4.50 £6.00
3 or more patterns - £7.50 £19.00 (tracked)
1 signed book and / or fabric with any number of patterns £3.00 £10.00 £25.00 (tracked)
2 signed book and / or fabric with any number of patterns*

£5.00

£19.00

£50.00 (tracked)

3 signed book and / or fabric with any number of patterns* £8.00 £29.00 £75.00 (tracked)

*If ordering more than one signed books, each book will be sent as a a separate parcel.

Receiving digital patterns

Digital patterns are PDF files delivered to your email instantly, ready for you to print at home (or at the office – ssshhh!) on A4 or US Letter paper. You will also receive the copy shop A0 files for large format printing.

Full delivery + returns information