Delivery + Returns
All our sewing goodies are sent from our South London studio. We put lots of love and care into packing all of your lovely orders.
We aim to get all orders packed and shipped within 3 working days – this may increase to 5 working days at busy times like pattern launch or sales.
Here you’ll find our shipping prices and info, plus what to do if there’s a problem with your purchase.
**3rd January Update**
As a small business, we are so grateful for your orders! Kate and Ellie are working hard to get your sewing goodies out to you as quickly as we can, however, recent Royal Mail strikes have affected our usual delivery times. We ask that you allow extra time for delivery if you have ordered over the last couple of weeks. If your order contains a tracking number please check this before contacting us.
Click here for more information on the strike action.
Email hello@tillyandthebuttons.com if you have any queries relating to shipping during this time or for an update on your order.