Due to the instant nature of our digital products, the right to return is limited so please review product information carefully before purchasing.
If you have changed your mind or would like to return a digital product for another reason, you must make your request within 14 days of purchase. Refunds or exchanges will only be offered if we can see that you have not started to download the product, or have not signed in to the online workshop.
The process of downloading a digital order is started when you click on the download link or log in to the workshop, regardless of whether or not you have opened the downloaded files. We reserve the right to refuse any refunds on non-faulty products where we can see that the digital product has been accessed.
If there is a fault with the digital product, you have the right to request a repair or replacement. If we cannot fix it within a reasonable time, we may offer you a full or part refund.