COVID-19 Update

We are taking strict precautions to protect both our team and lovely customers. We are following the UK government's advice closely so have now closed out London-based office and paused purchasing and shipping of physical goodies (printed patterns, kits, fabric and buckles). The team now working remotely to safeguard their health and do our bit to #flattenthecurve. We are expecting this to last until at least mid-April, but will keep you updated through our email newsletter, social channels and website. 



We are no longer able to ship physical sewing goodies (printed patterns, books, fabric, kits) from our London-based studio due to the UK governments instruction in response to covid-19. You can still purchase all our digital sewing goodies with instant download.

If your order was sent out before our shipping closure, international customers may experience delays due to border closures.  We ask for your patience during this period as some of these orders may take longer than usual to arrive.

Any concerns please contact the team at hello@tillyandthebuttons.com


Which countries do you ship to?

We send orders all over the world! Take a look at the delivery info for details of postage costs and estimated turnaround times. Prices are listed in British pounds.

How much is postage?

Postage prices are listed on the delivery page so you can see what you're paying before you go through to the checkout.

How do I pay for my goodies, please?

You can pay securely by Visa, Mastercard, American Express or PayPal.

I ordered a paper pattern but haven’t received it yet…

Please read our delivery information to see the expected waiting times for paper patterns. If you are paying with a PayPal account, please check that the account holds your correct delivery address as that is the one we will post your pattern to. If you are still having problems, please get in touch!

I ordered a digital pattern but haven’t received it yet…

Ooh noo! Digital patterns are sent to your email automatically a few seconds after payment has been made. Sometimes the email ends up in the spam or junk folder rather than your inbox - is it in there? If you paid with a PayPal account, it will have been sent to the email associated with that account - is it there? If you've looked in these places and still can't find it, the order might have been blocked by your email account, so drop us a line with your name, order number and the email address it was supposed to go to and we’ll be happy to sort it out for you.

I'm trying to download a digital pattern but it says "link expired". Help!

The link expires after you've clicked on it three times, so it sounds like you've already downloaded the pattern. Take a look on the desktop or downloads folder on your computer - your files should be there. Found them? If not, drop us a line with your name and order number and we'll be happy to help.

Can I return what I’ve bought?

But of course! Please take a look at our Returns Policy for details of when and how you can cancel your order or return what you've bought.


I'm new to sewing - what should I make first?

The Dominique skirt, the Margot pyjamas in Love at First Stitch book, the Miette skirt, the Cleo pinafore, the Bettine dress and the Stevie top + dress have all been designed with beginners in mind. They're super easy to make and fit, with no fiddly zips, buttonholes, darts or set-in sleeves. Hooray!

What sizes do the patterns come in?

Our patterns include different sizes - most of them are currently UK 6-20 or US sizes 2-16. IndigoStevie, Bobbi and the patterns in the Make It Simple book are now in our wider size range, UK 6-24 or US 2-20 - we'll be making more patterns in this size range in the future. 

There's a sizing chart on each product page (like this one) so you can see the measurements. We number our pattern sizes to avoid any confusion with ready-to-wear sizing, which can vary wildly between brands and is sometimes misleading! Much better to choose your pattern size based on your actual measurements so you can make something that fits you - hooray!

I'm bigger than your biggest size... why can't you add more sizes to your patterns?

We are currently working on our wider size range and have our best-selling Stevie tunic top or dressIndigo smock top or dress Bobbi skirt or pinafore and patterns in the Make It Simple book available in sizes UK 6-24 (US 2-20 / EUR 34-52). We will be adding more patterns to the wider range in the future. 

Are measurements metric (cm) or imperial (inches)?

Both! Our patterns and books include both metric and imperial measurements so you don't need to waste any time converting them, you can get on with sewing.

What should I do if I find an error on your pattern?

Thanks for spotting that! We put tons of work into producing, testing and proofing each pattern. Alas we’re only human and mistakes happen, so if you think something is amiss please drop us a line so we can fix it. Any errors will be listed on the errata page. Thanks so much for your help!


Are the individual patterns shown here included in your books?

The patterns in the books are new and exclusive, and won't be available to buy as individual paper or PDF patterns. 

Do I have to download the patterns in your books?

Nope, the pattern sheets are included in the back of the book. They are printed on both sides of the paper though so it's a good idea to trace them off before cutting them out. Make It Simple has the patterns available for download with all book purchases and you can choose from the copyshop or print-at-home files depending on what you prefer.  Instructions can be found on page 9.

How do I use the patterns in your books if they are printed on both sides of paper?

Because sewing books feature lots of patterns, they are usually printed double sided or overlapping to keep the price down. To use them, all you need to do is trace them off first onto a large piece of paper - or trace them directly onto the fabric using dressmaker's carbon and a tracing wheel.

What languages does your book come in?

Love at First Stitch is currently available in UK English, US/Canadian English, French, CzechDanishDutch, FinnishGerman, Norwegian and Swedish.

Stretch! is currently available in UK English, Czech and German.

Why don't you make it available in Spanish/Italian/Russian...?

We'd absolutely love to, but we don't publish the books ourselves. The way it works is that a foreign language publisher buys the rights from our UK publisher. If you know of an international publisher who might be interested, please do tell them about the book!


How long does an online workshop take to complete?

That’s up to you! The beauty of the format is that you can tailor it to your pace and learning preference. The course is broken down into manageable, bite-size lessons – you may like to spread them out over five to ten evenings. Alternatively if you’d prefer a crash course all in one go, I’d suggest setting aside a weekend to follow the lessons and make your first top. Remember there’s no deadline and you can revisit the lessons whenever you like, so you can fit it around your other commitments.

What if I can’t finish the course straight away?

That’s fine! The course will be around for a long time – you’ll have access to it for as long as it’s available. We can’t guarantee “lifetime access”, you know, in case of a digital apocalypse or something, but we don’t plan to take the content down any time soon. We will give you a few months’ notice if for any reason we do decide to take the workshop down, so you’ll have plenty of time.

Will I get direct feedback on my own makes or sewing questions? Is there a student forum?

Some of the lessons include a discussion area for you to leave comments, ask questions, share photos of what you’re making, and chat to other participants. We will drop in every few days to answer burning questions and join in the discussion, but please note that this is a group course, and we may not be able to reply to every comment or question. We want to keep the price of the online workshops accessible, so we’re not able to cover salaries for staff to constantly monitor the discussion area. If you have a burning question or technical issue, you can of course email us and we’ll be happy to help.

Will I be charged any additional transaction fees?

We won’t charge you any additional fees, but there’s a chance that your bank may charge you a small additional currency conversion or foreign payment fee, depending on their policies. Please check with your bank if you’re unsure.

Can I book a place on the workshop and share it with friends?

Purchasing a place on an online workshop entitles you to individual access – one place is not to be shared between more than one person. The content is copyright and not to be copied, shared or distributed, whether you profit from it or not.

What’s your refund policy on online workshops?

Please see our returns policy under ‘Returning digital products’.

I’d love you to do an online workshop on…

That’s great, we’d love to hear your suggestions – drop us a line!


Can I sell garments I’ve made from Tilly and the Buttons patterns?

Sorry, but Tilly and the Buttons patterns are licensed for individual use only, and can only be used to make garments for yourself or as gifts. The garments you make from the patterns cannot be sold to others.

I own a shop – please can I sell your patterns and/or books?

Thank you so much for your interest! Please drop us a line at wholesale {at} tillyandthebuttons.com and we'll send you our wholesale information.

Can I teach a sewing class using your sewing patterns / the sewing patterns in your book?

Yes, you can! Each student will have to buy their own copy of the pattern or book as they are licensed for individual use only. If you plan to include the pattern/book in the price of the course, we can offer a wholesale discount on bulk purchases - please drop us a line at wholesale {at} tillyandthebuttons.com for further information. Please be sure to credit the pattern to Tilly and the Buttons and use the pattern/book's correct name in the class description.


I'm stuck on a sewing problem...

Our printed sewing patterns come with detailed guides that walk you through each step in photos and provide extra sewing tips to help you out. If the sewing problem you're having isn't covered there, take a look at our blog where we share tons of tutorials and sewalongs. I hope this helps!

Where do you suggest I buy fabric?

Some of our favourite online fabric shops are featured on the right hand side of Tilly's blog. Have fun!

I've got a complaint or a suggestion for improving your business...

Please drop us a line, we're always interested to hear your feedback and ideas to help us improve what we offer. Thank you!

Can you give me some advice on blogging / developing a line of sewing patterns / starting a business?

For advice on blogging, you can watch a video of me sharing my top tips on blogging with designer-maker businesses at the Folksy Summer School 2013. As for developing a line of sewing patterns, there's no single route to get into it, but personally I have a professional background in designing learning programmes, experience teaching beginner sewing, and I trained in pattern drafting at the London College of Fashion. I've written a post sharing my tips for turning a hobby into a business. You might also be interested to listen to an interview I've done for the Blogtacular podcast. Wishing you the best of luck!

If your question isn’t answered here, it may be in the FAQ on the blog.